Ondris Terms of Service

Effective 25 August 2026

Ondris is a subscription AI assistant provided by SYMTERA. By creating an account or purchasing a subscription, you agree to use Ondris lawfully and responsibly and to provide accurate account information.

Subscriptions

Paid plans renew automatically each billing period until cancelled. Prices and the billing period are shown before you enter Stripe Checkout. Payments are processed by Stripe. You can cancel future renewal through the available subscription-management process; cancellation does not normally refund time already used unless required by law.

Subscriptions bought in the iPhone app

Plans bought inside the Ondris iPhone app (Ondris Basic, Plus, Pro, Code, Studio, Manuscript Hub and Movie Hub) are monthly auto-renewable subscriptions paid through your Apple ID. They renew automatically unless cancelled at least 24 hours before the end of the current period, and you can manage or cancel them in your iPhone's Settings under your Apple ID → Subscriptions. Those purchases are also covered by Apple's standard Terms of Use (EULA), alongside these terms and our Privacy Policy.

AI output

AI-generated responses can be incomplete or incorrect. You remain responsible for decisions made from Ondris output, especially for legal, financial, medical, safety-critical or other high-impact matters.

Acceptable use

Do not use Ondris to break the law, compromise systems, abuse others, or interfere with the service. Reasonable usage and cost controls may apply by plan.

Availability

We aim to keep Ondris available and reliable, but uninterrupted service is not guaranteed. Features may change as the product improves.

Contact

Questions about these terms can be sent through the Ondris support page.